Privacy Policy

1. Data controller

AvrupaEvlilik.com is operated by TECH N TOUCH LIMITED (a limited company registered in England and Wales, company no. 12101650, registered address: 17 Green Lanes, London N16 9BS, United Kingdom). This company is the data controller for the personal data you share through the website, Google sign-in and the membership form. This policy has been prepared with regard to the UK GDPR, the EU General Data Protection Regulation (GDPR) and, for visitors in Turkey, Law No. 6698 (KVKK).

2. Data we collect

We only process the following data when you share it or use the service:

• Account data: the name, email address and account ID from your Google account; if you sign in with a password, it is stored in encrypted form.
• Application and profile data: full name, date of birth, gender, phone, country/city, marital status, education, occupation, lifestyle and your other form answers.
• Matching preferences and optional personality test answers, scores and result history.
• Photos and videos: your profile photo and, for paid members, gallery media.
• Payment records: your chosen package, payment status and the bank receipt you upload. We do not collect card details.
• Communication records: messages with consultants, meeting notes and support requests.
• Technical data: browser type, device type, approximate country (from your IP address) and security logs.

3. Special category data

Some information, such as your religious values, lifestyle or photo, may count as special category personal data. We only process it with your explicit consent and for the purpose of marriage consultancy. You can withdraw your consent at any time; in that case we may no longer be able to provide the service.

4. Why we process your data

• To receive your application and to create and manage your account.
• To assess potentially suitable candidates with our consultants and introduce them with your approval.
• To contact you by email, phone or WhatsApp.
• To verify membership payments and meet accounting obligations.
• To prevent fake accounts, fraud and abuse, and to enforce the 18+ age limit.
• To keep the website secure and working, fix errors and measure performance.

5. Legal bases

• Explicit consent (GDPR Art. 6(1)(a) and 9(2)(a); KVKK Art. 5(1) and 6): special category data, photos and personality tests.
• Performance of a contract (GDPR Art. 6(1)(b); KVKK Art. 5(2)(c)): providing the consultancy and membership service you requested.
• Legal obligation (GDPR Art. 6(1)(c); KVKK Art. 5(2)(ç)): accounting and tax records.
• Legitimate interests (GDPR Art. 6(1)(f); KVKK Art. 5(2)(f)): security, fraud prevention and improving the service.

6. Profiles are private

Your profile is never published publicly and cannot be searched by other members. Only our authorised consultants and administrators can see your information; consultants only see applications assigned to them and the fields they are permitted to view. Your details are shared with a candidate only with your approval. We do not sell your data.

7. Service providers and transfers

To provide the service, we share your data only as far as necessary with these providers:

• Hosting, database and file storage: Lovable Cloud infrastructure (secure servers).
• Google: Google sign-in and Google Fonts typefaces.
• Email delivery: our email infrastructure provider for verification and notification emails.
• Location estimate: a service (ipwho.is) that estimates your country from your IP address to pre-select country and phone code.
• Photo screening: automated image review to detect inappropriate content.

Some of these providers may be located outside the UK, EU or Turkey. In that case appropriate safeguards such as standard contractual clauses are used. We may also share data with competent authorities where required by law.

8. Visitor statistics

Our website uses Lovable's visitor analytics. It uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify visitors. Lovable collects this data for us. Lovable's privacy policy (https://lovable.dev/privacy) explains how it handles it.

It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and clicks on the page. Detailed data is kept for 90 days and daily summaries for a year. Your choice in our cookie notice does not affect this tool; this data is recorded for every visitor, without cookies and without identifying anyone.

9. Cookies and local storage

We store your sign-in session, language choice and cookie preference in your browser's local storage; these are essential for the website to work. We currently use no advertising or third-party tracking cookies. If we do in future, they will only be activated if you consent in the cookie notice. You can change your preference by clearing your browser data.

10. Retention

• Account and application data: for as long as your membership lasts; permanently deleted when you delete your account.
• Photos and videos: until you remove them or your account is deleted; original files are not retained.
• Payment and accounting records: up to 6 years as required by law.
• Security and audit logs: for a reasonable period to prevent abuse.

11. Security

Data is transferred over encrypted connections (HTTPS) and stored on access-restricted servers. Photos are kept in a private area under random names containing no personal information, and are shown only via short-lived secure links. Location and device information is removed from photos before upload. Staff access is role-based and logged.

12. Your rights

Depending on the law in your country, you have the right to:

• Access your data and request a copy.
• Have inaccurate data corrected.
• Have your data deleted (you can also delete your account yourself from your profile).
• Restrict or object to processing.
• Receive your data in a portable format.
• Withdraw your consent at any time.
• Object to decisions based on automated processing.

You can send requests using the contact details below; we respond within 30 days at the latest. You can also complain to the ICO in the UK (ico.org.uk), your national data protection authority in the EU, or the Personal Data Protection Authority (KVKK) in Turkey.

13. Age limit

Our service is only for people aged 18 and over. Data we learn belongs to someone under 18 is deleted immediately.

14. Changes

We may update this policy from time to time. We will announce significant changes on the website or by email. The current version is always on this page.

15. Contact

Our contact details (including privacy issues) are: